Privacy Policy

This Privacy Policy explains how AGILEGENE DOO (“we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you interact with our website, services, communication channels, training programs, and consulting offerings.
We are committed to safeguarding your privacy in accordance with the Personal Data Protection Law of Montenegro and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Data Controller
AGILEGENE DOO
LAZI BB, Budva, Montenegro
Company number: 51045671
VAT number: 03452905
Email: aivdektoo@gmail.com

We are responsible for ensuring that your personal data is processed in compliance with Montenegrin data protection law and applicable international regulations.

2. Personal Data We Collect
We may collect and process the following categories of personal data:

2.1 Data provided by you

• Full name
• Email address
• Phone number
• Company name and job title
• Billing and invoicing details
• Registration information for events, training, or consultations
• Messages sent through forms, email, or communication platforms

2.2 Data collected automatically

• IP address
• Device and browser information
• Log data
• Usage statistics
• Cookies and tracking data

2.3 Data received from third parties

• Payment processors
• Event platforms
• Advertising or analytics services

3. Purpose of Processing

• We process personal data for the following purposes:
• Providing consulting, training, and related services
• Managing event and program registrations
• Responding to inquiries
• Sending service updates and operational messages
• Issuing invoices and processing payments
• Improving website performance and user experience
• Conducting analytics and marketing (based on consent)
• Complying with legal, regulatory, and financial obligations under Montenegrin law

4. Legal Basis for Processing
In accordance with Montenegrin law and GDPR principles, we process personal data based on:

• Contractual necessity - providing services you request
• Legitimate interest - service improvement, fraud prevention, security
• Consent - newsletters, marketing, cookie tracking
• Legal obligation - tax, accounting, record-keeping requirements in Montenegro

5. Cookies & Tracking Technologies
We use cookies and similar technologies to ensure website functionality, analyze traffic, and improve user experience.
You may manage cookie preferences through your browser settings or disable non-essential cookies in our cookie banner.

Analytics tools may include:

• Google Analytics
• Meta Pixel
• LinkedIn Insight Tag
• Other performance or marketing tools

6. Sharing of Personal Data
We may share your personal data with:

• IT and hosting providers
• Payment service providers
• Event management platforms
• Marketing and analytics partners
• Contracted consultants assisting in service delivery

We do not sell personal data.
When data is transferred outside Montenegro or the EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses or equivalent protections).

7. Data Retention
We retain personal data only as long as necessary for its intended purpose:

• Contract and financial documents: up to 10 years, as required by Montenegrin accounting law
• Marketing and consent-based data: until you withdraw consent
• Website logs: up to 12 months
• Contact form and communication data: up to 24 months

You may request earlier deletion unless retention is legally required.

8. Your Rights
Under Montenegrin Personal Data Protection Law, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion (“right to erasure”)
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Submit a complaint to the Agency for Personal Data Protection and Free Access to Information of Montenegro (AZLP)

To exercise your rights, contact us at: info@agilelab.org

9. Data Security
We use technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or loss.
This includes encryption, secure storage, access controls, and regular system monitoring.

10. Newsletter & Marketing Communications
If you subscribe to our newsletter, we will process your email solely to send updates and marketing information about our services.
You may unsubscribe at any time through the opt-out link included in each email.

11. External Links
Our website may include links to external websites.
We are not responsible for the privacy practices or content of these third-party sites.

12. Updates to This Policy
We may update this Privacy Policy when necessary.
All changes will be published on this page with an updated “Last updated” date.

13. Contact Information
For any privacy-related questions or requests, please contact us:

AGILEGENE DOO
LAZI BB, Budva, Montenegro
Company number: 51045671
VAT number: 03452905
Email: aivdektoo@gmail.com